Help and FAQ

  1. Q: Where do I log-in to my account?

    You may access your account directly through the membership site (www.ijacademy.com/members/memberships) or through the Academy site (www.ijacademy.com/members) and choosing "membership."

  2. Q: Do these courses qualify for my Continuing Education?

    No. Our courses allow us to provide different types of training that CE providers cannot provide without being hampered by any regulatory body.

  3. Q: Will there be a test on the webinar I just saw?

    Nope, no test.

  4. Q: How long can I use the service?

    Use of the Learning Management System is based on annual tuition and will remain active as long as you are enrolled.

  5. Q: Can I watch courses more than once?

    Yes. As long as your membership is active you'll have access to view and re-view any courses you've selected as often as you’d like.

  6. Q: What are the system requirements to view the webinars?

    You can view our on-demand webinars from your computer, tablet or mobile device anytime, anywhere!

  7. Q: Can we help you?

    Send your feedback or questions to support@ijacademy.com or call Academy of Insurance at 800.897.9965 x166.