What's the differnce between a broker and an agent? Is there even a difference? Why can't I just call up an insurance company and buy insurance? What about the new app my company just told me about? Buying insurance is more efficient than ever, but it's also potentially less effective. You can get insurance at your bank, on an app, and even when you buy products on Amazon.

In this session, we will discuss how insurance is purchased in the US, how things have changed in the 21st century, how things haven't changed, and maybe what the future looks like for insurance distribution.