Attending an E&O class often seems like the instructor is in the proverbial "Ivory Tower." Agents who attend are "in the trenches" so to speak. It can seem like a classic disconnect at times.

This class will merge the Ivory Tower and the trenches. David Thompson, CPCU is a 35-year veteran in the insurance industry and has been teaching E&O classes (From the Ivory Tower!) for 25 years. Blake Sando is an E&O defense attorney in Miami with 15 years of experience defending insurance agents in E&O cases; he too could be accused of living in the Ivory Tower. Blake is, however, very down-to-earth and brings great information for insurance agents. Then, in the trenches, is Rob Norberg, AAI who is the president of Arden Insurance Associates in the West Palm Beach area. Rob is a 22-year insurance industry veteran and has some great tools to use relating to E&O. Those would include Burdines Department Store (A now-defunct Florida chain that dated back to 1897 and was known as "THE Florida Store"), and Starbucks. How will Rob connect these concepts to E&O? Tune in to find out.

This session will be more of a conversation than a class. Totally unscripted, but full of great information.