Insurance Training Course Catalog
What Does the Customer Really Need?
The insurance industry is shifting quickly. Customers are turning to their mobile phones' app store to buy their insurance, rather than calling an agent. Join us as Patrick answers the question, what does the customer really need? In this session, we will look at ways that an agent can add value beyond just taking orders for insurance policies.
Cybertoday - tomorrow?
Join us as Fred Fisher helps us to understand the rapid iterations of cyber exposures and liability coverage.
Comparing the ISO Personal Auto Policy 2005-2018
ISO chose not to file a new Personal Auto Policy for 13 years. Now that they have, it is important to know and apply the important and potentially significant changes that they made. Join us as Casey Roberts helps us to dig into these changes so that we can better serve our customers.
Commercial Property Policy Traps
Coverage gaps can be an easy fix if they are identified early. But they can be a nightmare if they are identified when a claim is filed. Join us as Kevin Amrhein helps us to identify and close the open traps in the commercial property policy.
The Evolution of Cyber Liability Exposure and Coverage
Cyber insurance has evolved from a fringe surplus lines product to a must have coverage for most organizations. Join us as Joe Harrington helps us to understand the current status of Cyber Liability and how the exposures and coverages are changing before our eyes.
Business Auto Symbols and Endorsements
Books have been written about the confusion that comes along with the Business Auto symbols and the different endorsements available to expand coverage on the policy. Join us as David Thompson helps make sense out of the different symbols, and the endorsements that your customers will need to get the coverage that they already think they have.
Claims Made and Professional Liability Endorsements
Join us as Fred Fisher helps us understand which endorsements we need to seek to add to our customers' professional liability policies. These endorsements will help us to fill coverage gaps for our customers.
The Latest Scoop on Additional Insureds and Certificates of Insurance
When a customer requests that an additional insured is added to their policy, they often don't know what coverage that additional insured is getting. What's worse is many insurance professionals aren't sure, either. Join us as Joe Harrington helps us to help our customers understand the impact of adding someone as additional insured and how their policy is impacted.
Business Income Claims that Cause Problems
Spend some time with us as we look at actual claims, that were selected for our learning. Terry will guide us through the stories of several real claims that will help us to better understand and apply Business Income coverage for our customers.
Who Needs Equipment Breakdown Coverage?
We all know that the commercial property policy specifically excludes equipment breakdown. Good thing there's an equipment breakdown policy available.. But what does it actually do? Who really needs this coverage? Join us as Craig Andrews helps us understand this misunderstood coverage, including why more customers than we think really should have it.