Insurance Training Course Catalog
Essential Insurance Terms and Concepts
Why is it called property and casualty insurance when you buy a property policy and a liability policy?
What is reinsurance?
What do you mean they had the wrong class code?
Audit? What is this? The IRS?
The insurance vocabulary is as full of gobbledegook as any other industry is. We believe that insurance professionals fall into two categories: the ones that think everyone understands them, and the others that pretend to understand their peers.
That's what this session is about. We plan to cover the most essential insurance terms and concepts that you will need to understand so that you can carry on conversations.
Commercial Property Master Class - COPE - (Occupancy)
Join us for the second session in our new Commercial Property Master Class, COPE (Occupancy).
In this session, we will make an in-depth examination of the occupancy of commercial buildings. We will look at some of the occupancy issues that can arise in dwellings and some of the mixed occupancy issues that arise in commercial buildings.
Building a Strong Underwriting Submission
Insurance applications can be complicated and the more complex the risk, the more complex the application.
Join us as Richard Faber helps us to prepare and submit a strong application to underwriting.
Time's Up: Rethinking Customer Experience
There was a time when having a digital presence meant that you had at least slapped a simple website online.
It doesn't work that way anymore. Your customers today are used to instant communication through apps and by text with several different businesses and they expect that from you.
Join Tom as he helps us to navigate these customer expectations and how we can best meet those needs without breaking our budgets.
Many Vehicles, Many Uses
In this webinar, Joe Harrington will update us on emerging exposure for the variety of vehicles used by individuals (autos, motorcycles, electric scooters, and more).
Not only is the number and variety of vehicles increasing, but the ways that people use them as well, including ride-sharing, networked deliveries, and "last mile" transit.
Among other things, standard homeowners coverage for us of "non-owned" vehicles (other than autos) may need to be reconsidered.
Commercial Property Master Class - COPE (Construction)
Join us for the first session in our new Commercial Property Master Class, COPE (Construction).
In this session, we will make an in-depth examination of the construction of commercial buildings. We will look at how the walls are constructed and at different roofing systems and how these go into classifying a building according to its resistance to fire and wind.
The Sharing Economy
It seems that everyone is sharing everything today: cars, houses, pools, docks, and even toothbrushes! This class looks at subjects such as Uber/Lyft, Turo, Airbnb, Swimply, and more. We promise not to have you share your cell phone or toothbrush with the class! This class helps agents identify exposures and where possible, provide insurance solutions.
2019 Condominium Bundle
Three popular courses offering in depth training on the coverage issues that exist when the insured is a condo unit owner, or association.
Emotional Intelligence for Insurance Professionals
Join us as Lynn Thomas helps us to understand how having a high emotional intelligence will help us. Some of the items that she will discuss include:
- People with emotional intelligence look at the whole picture.
- People with emotional intelligence respond rather than react.
- People with emotional intelligence think before they speak.
When Words Collide - The 12 Part Series Bundle
Have you ever wondered why a claim that seemed clearly covered was denied?
Have you ever tried to convince someone that your reading of the policy was correct?
Have you ever tried to help someone to get a claim covered when the adjuster denied coverage?
Join us as Bill Wilson walks us through his bestselling book, When Words Collide. You get to hear from Bill monthly all year and by the end of the year, you'll be a better insurance professional.