Insurance Training Course Catalog
The Cost of an Empty Desk: How Claims Staffing Protects the Bottom Line
When insurance companies are run by MBAs rather than CPCUs, sometimes the mission can be sacrificed in search of a profitable bottom line. The problem with chasing the bottom line is that often the quality of the product can be left behind. Staffing cuts, reduction in spending in training, and other cost-cutting measures might help in the short-term, but they don't solve the solvency problem. Join us as Chantal and Fred return with more facts, examples, and results from treating insurance just like any other business.
Top Agency E&O Tips & Trends
The risks businesses face today are continually evolving. That includes insurance agencies. With changes in everyone else's business, the agency E&O exposures change, too. Join us as Nancy Germond navigates the E&O landscape with her top exposures to watch.
AI Transforms Agency Marketing: Why You Are Doing it Wrong.
AI is making everything change quickly. You can't ignore and and you can't use it poorly. That's why we have Tom Wetzel with us to help us to understand how we can use AI to improve our marketing efforts.
Weird Personal Lines Exposures
I wonder if I can rent out this power tool? Probably. I wonder if I can rent out my RV? Yes. I wonder if I can rent out my services? Yes. You would be surprised, but not if you pay attention to Kevin Amrhein and this session.
Women In Insurance. The Challenges and Rewards.
Join us for an insightful online seminar exploring the career journeys of women in insurance. Featuring input from experienced female employees, this webinar examines the challenges and rewards women face in the industry and how they have navigated obstacles throughout their careers.
Certificates of Insurance; We Need More!
A certificate of insurance is often used in place of a policy to provide proof of coverage, and sometimes attempt to detail how coverage is provided. However, a certificate can't do all that, and relying solely on the certificate can be troublesome, especially for anyone who holds a certificate. Join us as Michael DeFelice brings us this session, focused on certificates in the construction industry.
Unclear and Inconspicuous. Dealing with a Homeowners Exclusion You Didn't Know Existed
Life has a way of making things that we think should be simple more complicated than we thought they would be. Join us as Bill Wilson brings us a session all about what could go wrong if life happens and the ownership, occupancy, or some other issue pops up and creates an issue.
Your Supply Chain. The Cybercriminal's Playground
The internet is the largest vulnerability that most businesses face and that vulnerability continues to grow. As agencies deploy large language models, like Chat GPT, to their daily routines, that vulnerability only seems to grow. Join us as Tom Wetzel brings his latest session about cybersecurity and how we can protect ourselves, our organizations, and our clients.
Business Auto Pollution Myths
Is pollution covered? The answer, like most moments in insurance, is maybe, it depends on the circumstances. Join us as Casey Roberts unpacks the exclusion and endorsements that provide a degree of coverage for bodily injury or property damage related to pollution events that might be covered on a Business Auto Policy.
Agency Best Practices Revisited: Why The Order Taker Standard Does NOT Work to Your Detriment
What's the best way to serve a client? Is it to rely on them to tell you what insurance they need, or is there a different way? Join us as Fred Fisher brings his understanding of how to best avoid E&O troubles to help you to serve your clients better.