Insurance Training Course Catalog
Parametric Risk Contracts: Not Your Traditional Insurance Product
Imagine a world where an insurance company contacts you to let you know that an event happened and you qualify for a payment on your policy, even if you didn't sustain direct damage. That's the world of parametric insurance and that's the topic that Joe Harrington is going to help us with in this session.
ISO Business Owners Program Changes: What You Need to Know
Have you ever thought about the insurance needs of the smallest of businesses? Think about the mall kiosks, or the artisan baker who doesn't have a shop, but is at every festiable within 50 miles of you. They need insurance. This two-part class will focus in on those small businesses and how the ISO Business Owners Program might meet their needs. Join us as Patrick Wraight and Casey Roberts help us serve this market segment.
Who's Driving This? Where Are We Going with Autonomous Vehicles?
Self-driving cars are on the roads today in varying degrees, including vehicles that are not designed to have any human pilot on board. These vehicles are working in cities around the country, potentially in a city new you. Join us as Brenda Wells brings her take on this expanding and evolving risk.
Ethics Frontier: Navigating AI and Claims in the Age of Complexity
Ethics is a complex topic on a good day. When you add the specter of AI to the conversation, the complexity ramps up markedly. Join us as we bring together a team of experienced claims adjusters who are going to examine the ethical implications of AI in the claims handling process.
Period of Restoration: One Concept You Need to Get Right
If a building catches fire, the cost to repair or replace the building is relatively simple to calculate and you will know quickly whether or not the building has sufficient limit on the policy. The bigger question will be how long will it take to repair and how much money will the insured need from their Business Income policy to make up the difference while the building is being repaired. That's based on how long it'll take to repair, or in the words of the policy, the Period of Restoration. Join us as Christopher Boggs brings us up to date on the concept of the Period of Restoration and how we need to understand it for the good of our clients.
Space Needs Spring Cleaning: The Growing Problem of Satellite Pollution
Satellite growth is accelerating, from about 10,000 in orbit today toward a projected 60,000, driving new collision and disruption risk. Join Dr. Brenda Wells to examine orbital pollution through an insurance and risk lens, and what mitigation steps can reduce exposure.
Top Risks to Watch in 2026
Hurricanes? Wildfires? Political upheaval? Locusts?
What are the top risks that the insurance world should be paying attention to in 2026? Join us as Dr. Brenda Wells brings a special session dedicated to the biggest risks that could arise in the coming year.
Customer Support: The Continuum of Service, Satisfaction, and Success
The most critical person in any insurance process is the person who answers the phone, especially when there's a problem. In this session, our own George Jack brings his perspectives on customer support, and how the customer support agent can be the difference between a happy (and cared for) customer, and a lost customer.
Emerging EPLI Risks
EPLI is about more than providing coverage for improper hiring or training. There's more going on than did the employer follow their own procedures. The exposures surrounding EPLI are changing as the workforce experience changes. Remote work, blended work, and return to office are just a few considerations in the current EPLI sphere. How does the expansion of legalized marijuana impact EPLI? What about the use of AI tools in hiring? Join us as Casey Roberts answers these questions and more.
Mitigating Risk in the Subcontractual Relationship Through Insurance
This class teaches people in risk management roles in construction how to construct insurance requirements in a typical contract and why, to identify risks and exposures and how to use insurance to mitigate them. Join us as Michael DeFelice, CRIS brings us his session all about mitigating the risks created by these contracts.