Insurance Training Course Catalog
Risk Management Approach to Selling
While agents aren't necessarily risk managers, they play a role in their clients' overall risk management strategy.
Join us as Precious Norman-Walton helps us to learn an approach to selling that is consultative and geared toward bringing the client into the process, rather than simply selling them a product.
Delivering the Digital Experience Customers Now Demand Post-Pandemic
Your clients want to be able to reach you anytime. They don't want to call you or stop by your office and if there is no one available during lunch, you might as well forget keeping their business.
Join us as Tom Wetzel helps us to understand the digital experience that your clients are looking for and that you need to create for them.
How E&O Exposures are Changing
Errors and omissions can happen in the best of times. 2020 wasn't the best of times and E&O exposures have changed significantly.
Join us as industry expert Chris Burand helps us learn how E&O exposures have changed especially in the last year or so.
CGL Master Class - Liability Exposures
The CGL policy can be complicated. What's the difference between Coverages A, B, and C? What liability exposures are covered?
In this first session of our Commercial General Liability Master Class, we will examine the different liability exposures that a business may face and then look at how the CGL policy might respond to those exposures. Spoiler alert. Sometimes, they aren't covered and the client will need another policy.
Join us as Academy Director Patrick Wraight begins the Commercial General Liability Master Class with this session about liability exposures.
What is Your Biggest E&O Worry - COVID-19 or Absolute Exclusions?
What's a bigger reason for agents to worry about their E&O: COVID-19 or absolute exclusions?
No one saw COVID-19 coming and the insurance implications that it brought. There will certainly be E&O claims related to it because no one prepared the policy for this exposure.
What about the absolute exclusions that exist in some policies? Could that be a bigger deal?
Join us as Fred Fisher takes these questions head-on in this timely session.
2020 ISO Commercial Auto Changes
Change happens more often than we are comfortable with. It also seems to come along just when we get used to a particular policy form. Well, in 2020 ISO released updates to the Commercial Auto program. Join us as Academy Director Patrick Wraight walks us through the changes and helps us answer the question: what's with these changes and how can I help my clients understand them?
COVID-19's Lasting Legacy: A Review of Court Decisions and Trends
It's true that the COVID-19 pandemic created situations that many couldn't see coming. The flurry of business income claims and lawsuits are creating a stir in the legal landscape of our country. Join us as Crystal Uebelher helps us to understand some of the impacts of these suits and helps us look into the future to discover where we go from here.
Personal Lines Myths
Most insurance professionals would agree that personal lines policies are relatively easy to work on. The coverages can be straight forward and the clients really just want their risks covered at the best possible price. Join us as David Thompson helps us to navigate some common myths and misunderstandings centered on personal lines policies.
Insuring Self-Driving Cars, Scooters, and Other Modern Transit Risks
Every new car commercial today tells us about how the car can drive itself in some way. From the cars that have an auto-pilot to the trucks with active lane maintenance and sonar speed control, the automotive marketplace is changing. Join us as Kevin Amrhein helps us to understand how these features and other modern transit risks can impact your clients' personal lines policies.
Workers' Comp: Rates are Down, but Significant Risks are Up
As workers' compensation rates go down, it seems that the risk is lower. Rates generally go in the direction of the actual risk, right? Well, in this session, Frank Pennachio will show us that the raw risks might be down so that the rates are going down, but there's another side to this coin in that there are larger risks that haven't gone away. In face, they might be increasing. Join us and find out why.