Insurance Training Course Catalog
Emotional Intelligence for Insurance Professionals
Join us as Lynn Thomas helps us to understand how having a high emotional intelligence will help us. Some of the items that she will discuss include:
- People with emotional intelligence look at the whole picture.
- People with emotional intelligence respond rather than react.
- People with emotional intelligence think before they speak.
When Words Collide - The 12 Part Series Bundle
Have you ever wondered why a claim that seemed clearly covered was denied?
Have you ever tried to convince someone that your reading of the policy was correct?
Have you ever tried to help someone to get a claim covered when the adjuster denied coverage?
Join us as Bill Wilson walks us through his bestselling book, When Words Collide. You get to hear from Bill monthly all year and by the end of the year, you'll be a better insurance professional.
Resolving Claims Disputes: A 4-Step Claim Resolution Process
This is a special Academy Event in 12 parts. This is it! The LAST Session!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he wraps up the whole conversation by helping us to have the claims appeal conversation.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Resolving Claims Disputes: Insurance Contract Interpretation - Part 3 of 3
This is a special Academy Event in 12 parts. Welcome to part 11!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he completes his discussion on the legal principles that underlie the claim dispute process.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Resolving Claims Disputes: Insurance Contract Interpretation - Part 2 of 3
This is a special Academy Event in 12 parts. Welcome to part 10!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he continues to explain the legal principles the underlie the need to maintain proper documentation.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Resolving Claims Disputes: Insurance Contract Interpretation - Part 1 of 3
This is a special Academy Event in 12 parts. Welcome to part 9!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he introduces the idea of documenting a conversation about claims disputes.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Resolving Claims Disputes: Legal and Contractual Principles - Part 2 of 2
This is a special Academy Event in 12 parts. Welcome to part 7!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he demonstrates how different policy interpretation doctrines aid in resolving coverage disputes.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Resolving Claims Disputes: Legal and Contractual Principles - Part 1 of 2
This is a special Academy Event in 12 parts. Welcome to part 7!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he explains what he means by the RTFP Doctrine and why you must employ this whenever reading a policy.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Resolving Claims Disputes: Step 0
This is a special Academy Event in 12 parts. Welcome to part 6!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he helps us to understand the impact of proper claim declinations and reservation of rights letters.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.
Resolving Claims Disputes: Advocacy
This is a special Academy Event in 12 parts. Welcome to part 5!
Join us as renowned insurance educator, author, and speaker, Bill Wilson, starts to walk us through his best selling book, "When Words Collide".
In this session, he introduces certain skills that govern resolution of claims disputes.
Sign up today for this session, or sign up here and get in on the WHOLE EVENT.