The claims process can be daunting from a consumer's perspective. For the claims professional that is working in the process to get claims completed, it's just as difficult at times. In this session, we plan to help insurance professionals to see some of the technological advances that hope to streamline and improve the claims process.

Join us as Tim Christ helps us to understand what advancements are here and what are next when it comes to handling claims today and into the future.

Learn More

This fast-paced one-hour class brings up some of the most common issues relating to flood insurance. Topics will include, private flood insurance, maximum limits, E&O issues, the 30-day wait, the requirement to use the diligent effort form, HFIAA fees, other structures, homeowners associations, and more.

Learn More

In many insurance policies, the contract tells us that the insurer has the "right and duty to defend..." but what does that really mean? Is that the same thing as the duty to indemnify? Which is more important or valuable, if either is? Join us as Joe Junfola helps us to understand how the duty to indemnify works with the duty to defend. He'll deal with issues of long-term exposures and continuous damage and he'll explain the "four corners" test.

Learn More

Join Dr. Brenda Wells, a recognized national expert in cannabis risk management, as she explains cannabis and its current legality across the United States.  Learn about the various legal rulings that impact how insurance coverages treat cannabis and examine the risks and opportunities that cannabis presents for the risk management and insurance industry. 

Learn More

Finish the Commercial Property Master Class!

Did you attend all eight classes?

Are you ready to make it official?

The final exam consists of 40 multiple choice questions that span over all eight classes.

You need to answer 28 questions correctly (70%) to pass this exam.

Once you complete your exam, please allow 3-4 days for us to grade it and get your results to you.

Learn More

Certificates of insurance are a perennial issue for insurance professionals. You never stop getting requests for certificates and each request has the potential to ask for something you haven't had to deal with yet.

Join us as Casey Roberts brings us his updated session on certificates of insurance.

Learn More

Ethics in the insurance industry is a topic of continual concern, mostly because not all people are ethical. On the other hand, there are situations that can force a person to make a decision that could potentially create an ethical conflict within that person. Join us as Crystal Uebelher helps us to navigate ethics and claims handling.

Learn More

We know that the ISO Commercial Property Policy includes an exclusion for ordinance or law. Did you also know that there is an endorsement designed to provide the coverage to fill this exclusion? Did you also know that you can endorse flood as a covered cause of loss onto the commercial property policy? Join us as Academy Director, Patrick Wraight helps us with these and other endorsements.

Learn More

There are close to two million rental cars in the U.S.  People rent these cars, seldom with a thought about insurance coverages. Coverage questions about rental cars have to rank in the "top 10" questions customers ask. Probably the top question is whether to spend around $30 a day for the loss damage waiver, which you will see is not a "rip off" and can save customers a lot of money and problems after a rental car is damaged. Join us as David Thompson helps us with these questions and more.

Learn More