Insurance Training Course Catalog
Urban Underwriting After 2020
The ripples of 2020 are still being felt in the insurance landscape. Join us as Joe Harrington guides us through the changes in underwriting philosophy that may be coming as a result of everything that happened in 2020.
CGL Master Class - Who is an Insured and Why Do You Care?
Is the new employee that decided to take a swing at a customer an insured on the company's CGL policy?
Is there coverage if an employee takes action to protect property and injures someone in the process?
Join us as we explore who is an insured on a CGL policy with Patrick Wraight, Director of Education for the Academy in this second installment of our CGL Master Class.
Compensability Determinations in Workers' Compensation - What Now in Light of COVID?
What makes for a compensable workers' compensation claim? This question has become exceedingly important in light of the continuing COVID-19 pandemic. Is it possible that someone might have a compensable COVID-19 related workers' compensation claim? This class will help you explain to your clients why injuries or illnesses that do not seem work-related may be accepted for payment.
This is the question that Nancy Germond wants to help us answer. Join us for this important and timely session on the effect that COVID-19 is going to have on certain workers' compensation claims today and in the future.
A Workers' Compensation Panel Conversation
Join us for a conversation hosted by Academy Director, Patrick Wraight as he moderates a conversation between Frank Pennachio and James Moore about the past, present, and future of workers' compensation insurance.
This conversation should prove to be illuminating as these two tend to disagree on several items.
We learn when we come up against points of view that differ from our own so come with your questions and get ready to keep learning.
Risk Management Approach to Selling
While agents aren't necessarily risk managers, they play a role in their clients' overall risk management strategy.
Join us as Precious Norman-Walton helps us to learn an approach to selling that is consultative and geared toward bringing the client into the process, rather than simply selling them a product.
Delivering the Digital Experience Customers Now Demand Post-Pandemic
Your clients want to be able to reach you anytime. They don't want to call you or stop by your office and if there is no one available during lunch, you might as well forget keeping their business.
Join us as Tom Wetzel helps us to understand the digital experience that your clients are looking for and that you need to create for them.
How E&O Exposures are Changing
Errors and omissions can happen in the best of times. 2020 wasn't the best of times and E&O exposures have changed significantly.
Join us as industry expert Chris Burand helps us learn how E&O exposures have changed especially in the last year or so.
CGL Master Class - Liability Exposures
The CGL policy can be complicated. What's the difference between Coverages A, B, and C? What liability exposures are covered?
In this first session of our Commercial General Liability Master Class, we will examine the different liability exposures that a business may face and then look at how the CGL policy might respond to those exposures. Spoiler alert. Sometimes, they aren't covered and the client will need another policy.
Join us as Academy Director Patrick Wraight begins the Commercial General Liability Master Class with this session about liability exposures.
What is Your Biggest E&O Worry - COVID-19 or Absolute Exclusions?
What's a bigger reason for agents to worry about their E&O: COVID-19 or absolute exclusions?
No one saw COVID-19 coming and the insurance implications that it brought. There will certainly be E&O claims related to it because no one prepared the policy for this exposure.
What about the absolute exclusions that exist in some policies? Could that be a bigger deal?
Join us as Fred Fisher takes these questions head-on in this timely session.
2020 ISO Commercial Auto Changes
Change happens more often than we are comfortable with. It also seems to come along just when we get used to a particular policy form. Well, in 2020 ISO released updates to the Commercial Auto program. Join us as Academy Director Patrick Wraight walks us through the changes and helps us answer the question: what's with these changes and how can I help my clients understand them?