Claims
COVID-19's Lasting Legacy: A Review of Court Decisions and Trends
It's true that the COVID-19 pandemic created situations that many couldn't see coming. The flurry of business income claims and lawsuits are creating a stir in the legal landscape of our country. Join us as Crystal Uebelher helps us to understand some of the impacts of these suits and helps us look into the future to discover where we go from here.
The Future of Claims and Technology
The claims process can be daunting from a consumer's perspective. For the claims professional that is working in the process to get claims completed, it's just as difficult at times. In this session, we plan to help insurance professionals to see some of the technological advances that hope to streamline and improve the claims process.
Join us as Tim Christ helps us to understand what advancements are here and what are next when it comes to handling claims today and into the future.
Ethical Claims Handling
Ethics in the insurance industry is a topic of continual concern, mostly because not all people are ethical. On the other hand, there are situations that can force a person to make a decision that could potentially create an ethical conflict within that person. Join us as Crystal Uebelher helps us to navigate ethics and claims handling.
When Words Collide - The 12 Part Series Bundle
Have you ever wondered why a claim that seemed clearly covered was denied?
Have you ever tried to convince someone that your reading of the policy was correct?
Have you ever tried to help someone to get a claim covered when the adjuster denied coverage?
Join us as Bill Wilson walks us through his bestselling book, When Words Collide. You get to hear from Bill monthly all year and by the end of the year, you'll be a better insurance professional.
Business Income Claims that Cause Problems
Spend some time with us as we look at actual claims, that were selected for our learning. Terry will guide us through the stories of several real claims that will help us to better understand and apply Business Income coverage for our customers.
Commercial Property Claims that Cause Problems
Whenever there is confusion, miscommunication, or misunderstanding, there is the chance that a claim goes from amicably settled to confrontational and litigated. Join us as Terry Tadlock walks us through a series of commercial property claims that weren't settled quickly or easily. He's going to help us understand how we might avoid a similar situation with our customers.
Five Claims Secrets No Lawyer Wants You to Know
Have you ever wondered how attorneys - who attend exactly none of our industry's plethora of training, continuing education (CE), or designation sessions - have managed to create a massive profit niche out of inserting themselves into insurance claim resolutions?