Most insurance brokers are rarely involved in the claim process. That said, when it comes to specialty lines insurance, perhaps they should be. There's a lot to consider beyond just selling or placing coverage for a client. These issues could include the claims department model being utilized, the staffing, and their overall philosophy in claim development. How the Insurer handles these items can have a direct bearing on how quickly a claim can get closed, or a decision made that the case may have to be tried. By having insight into these processes, a good insurance brokerage can significantly add value to the client relationship with the knowledge that will be gleaned from this webinar.