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How An Adjuster Reads An Insurance Policy

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For the first time in Academy of Insurance history, participants will choose a real-world claim scenario, and Chantal Roberts will walk through the ISO Homeowner policy, step-by-step, demonstrating how an adjuster reviews the policy to make a coverage decision. Join us for this special live session. Chantal will open the adjuster tool bag and show us how it works.

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Hidden Hazards in Premise Liability Claims

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Slip or trip and fall accidents are one of the most common exposures faced by commercial property owners. While these claims appear simple, they may include complicated issues related to risk transfers in commercial contracts. The claims may also require specialized technical experts to weigh in on the safety of a premise condition. Join Crystal Uebelher in this webinar to explore common issues arising in the management of premise liability claims.

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Living Large: Mastering Additional Living Expenses in Claims Adjusting

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One question that looms large on the minds of the insureds after the house is damaged is where am I going to sleep tonight? The claim adjuster asks a similar question, what expenses are we going to pay for this insured's additional living expenses? Join us as claims expert, Chantal Roberts brings us her class on all things ALE.

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Life's Unfair: The Mistakes that Lead to Bad Faith Claims

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Insurance is a contract based on everyone doing their level best to act with honesty and integrity. When an insured doesn't act that way, it's usually called fraud. When an insurance company doesn't act that way, and a claim is involved, it's called bad faith. What's better, defending a bad faith case, or never having one to begin with? Join us as Chantal Roberts helps us to understand what could constitute a bad faith case, how to avoid it, and how to best serve the client.

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When You Have Reservations

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The reservation of rights letter is a tool that insurance companies use when they aren't sure if a loss is covered. It is their way of saying to the insured, "we'll provide you defense for now, but we can still say that this isn't a covered loss." Join us as Chantal Roberts helps us to figure out the best way to write a reservation of rights letter to most clearly communicate the reservations with the insured.

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Insurance 101 for Defense Lawyers

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Insurance is hard, but when you're a lawyer that is still learning the ins and outs of practicing law and you're set on a case in the insurance world, it's like playing catch up.


Join Fred Fisher as he distills what takes many lawyers years of insurance cases to learn and presents it in a fast one-hour session.

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Cannabis Claims: A Look at Coverage

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There are more areas in the country where cannabis is legal than not, yet with it being considered a controlled substance by the federal government and with varying levels of legality in each state, the insurance issues can be complex. Then you add a cannabis industry that doesn't really trust their insurance companies and insurance companies that don't really know what to expect from their insureds and you have a recipe for difficulty at best.


Join us as Chantal Roberts brings us this session to expand our understanding of these potential issues.

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What Can You Expect from the Claims Department and What Should They Be Doing?

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Most insurance brokers are rarely involved in the claim process. That said, when it comes to specialty lines insurance, perhaps they should be. There's a lot to consider beyond just selling or placing coverage for a client. Join us as Fred Fisher brings this session about how a broker can add value to their client by understanding the specialty lines' claims process.

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Life of an Auto Liability Claim

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A liability claim is often not cut and dry. What appeared to be a simple claim initially can change directions and become complicated quickly and without warning. Join us as Crystal Uebelher leads us through the life cycle of an auto liability claim, starting with the first notice of loss into the litigation process and through resolution.

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Diving Deep into Claims Investigation

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Claim investigations can be complicated, especially when we consider the possibility of errors and fraud.


Join us as Tim Christ brings his experience as a forensic engineer to bear in this conversation. 




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Items 1 to 10 of 17 total

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