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Insurance Training Course Catalog

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Predicting 2025: Company Appetites, Underwriting, Competition, and Capacity

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Are you struggling with managing your carrier relationships?  Are you frustrated by their seemingly random actions?  Are you frustrated with their inconsistency?  Do you ever wonder how, if their predictive modeling is so good that now they must raise rates by 30% because they’re surprised by global warming?


Staying ahead of your carriers’ actions is difficult even in good times, much less in the hardest of hard markets.  In this presentation, Chris will discuss five keys to understanding and getting ahead of your carriers’ actions. Your carrier relations don’t need to be shrouded in mystery.  Join Chris to learn how to take proactive control of your carrier relations.

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BAP Coverage Symbols: There's Gold in Them There Numbers

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We bet you can guess the focus of this session. No, it’s about BAP coverage symbols. Although the Coverage Symbols are a “basic” of business auto coverage, there is actually a lot of key information in the symbols. Beyond the gold in the Coverage Symbols, the last part of this session focuses on coverage for Trailers, a very common coverage question.


Join us as Chris Boggs helps make Coverage Symbols crystal clear and you'll find the gold in this session.

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How An Adjuster Reads An Insurance Policy

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For the first time in Academy of Insurance history, participants will choose a real-world claim scenario, and Chantal Roberts will walk through the ISO Homeowner policy, step-by-step, demonstrating how an adjuster reviews the policy to make a coverage decision. Join us for this special live session. Chantal will open the adjuster tool bag and show us how it works.

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The Easy Questions No One Asks (Including YOU), And What Happens When You Don't

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In this session Chris Boggs talks about key underwriting questions no one asks (or thinks to ask) and what happens when you don’t. For instance, “Who owns the building?” You might think that's an easy one. We think it's obvious that the insured owns the building, but what happens at claim time when it is finally discovered that the insured doesn't own the building, and another corporation owns the building? How's that claim going to be paid? This is the sort of question that we're dealing with in this session.

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Evolution of Policy Language that Can Get You Sued

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One agent's renewal business is another agent's new business. this is one of the ideas that Fred Fisher will bring out in this class. Fred will bring out the nuance in insurance policy language that is giving insureds trouble when there is a claim, and he will help us to understand how and why to review clients' policies as if they are new business so that we can know how the policy reads, and how that will impact the client.

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Digital Marketing and AI

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AI, generational changes, and time are all telling us that what worked in marketing 10 years ago may not resonate with today's buyers. Join us as Academy expert on all things digital, Tom Wetzel as he helps us to understand what's working, what's not, and what we can do about it when it comes to digital marketing.

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D&O Coverage for Public Investigations

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According to legaldictionary.net, a subpoena is:



  1. A legal document ordering a person to appear in court, or to provide the court with specific documents.

  2. A legal document summoning a witness, or ordering the submission of evidence, before a court or other investigative body.


When your insured carries a D&O policy, that subpoena may trigger coverage for defense costs, at least, that's what they hope. Join us as Joe Harrington helps us to understand how a public investigation might be covered by D&O policies.

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Risk Management and Insurance for the High Net Worth Client

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It's more than just a platitude that "the rich have more money than us". They also might have a different manner of approaching risk. Join us as Casey Roberts brings us this perspective of risk management and insurance. We'll talk about some of the challenges we encounter when dealing with the High Net Worth (HNW) client, especially when it comes to assessing their needs from a Risk Management approach. One other challenge...the shrinking HNW marketplace.

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Insurance: Approved for Recreational (Vehicle & Watercraft) Use

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This course reviews several exposures associated with various recreational vehicles and watercraft. The course will review common ISO policy language that addresses exposures and the options agents may have to close the gaps.

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Working with E&S Carriers: A Primer

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One of the struggles that agents have in a hard market is finding markets for risks that they traditionally didn't have a problem placing. That's where the E&S market can come to play. In this session, Joe Harrington brings his perspective on the challenges that come along with working with E&S carriers, including the need to work through a broker and those pesky non-standard policy forms.

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Items 1 to 10 of 324 total

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