David Thompson
After receiving his college degree from Mercer University in Macon, Georgia, and serving eight years as a commissioned officer in the U.S. Army and U.S. Coast Guard, David began his insurance career in a family-owned independent agency in Vero Beach, Florida where he was a licensed agent selling all types of insurance.
In 1996 David accepted a training & education position with the Florida Association of Insurance Agents (FAIA) in Tallahassee, Florida where he presented continuing education seminars throughout the country on a variety of insurance subjects. After over 24 years at FAIA, David “semi-retired” in 2021 and now does independent insurance consulting for companies around the country.
In addition to being a full-time insurance nerd, David is an avid biker and smokes the best ribs, chicken, and pork in the country.
E&O - The Experts Weigh In
E&O claims are easy. Said no one ever.
That's why David Thompson is bringing together some of the brightest lights in the E&O world. Join us as this team of experts unpacks E&O issues that insurance agents will face every day.
Business Auto By the Numbers (Symbols)
Books have been written about the confusion that comes along with the Business Auto symbols and the different endorsements available to expand coverage on the policy. Join us as David Thompson helps make sense out of the different symbols, and the endorsements that your customers will need to get the coverage that they already think they have.
What Not to Say to a Customer Part 2
"You have health insurance so you don't need UM."
"Your business has workers’ comp so you don’t need UM.”
“The adjuster is wrong; I’ll get that claim paid for you.”
You've probably heard other agents use these phrases and others like them. You might have even said them yourself. Join us as David Thompson helps us to understand why we should never use these phrases again.
What Not to Say to a Customer Part 1
"You don't need that coverage."
"Your assets are protected and can't be taken"
"You have no employees so you don't need hired and non-owned auto liability"
You've probably heard other agents use these phrases and others like them. You might have even said them yourself. Join us as David Thompson helps us to understand why we should never use these phrases again.
E&O - From the Tower to the Trenches
E&O is complicated and some E&O classes can feel like getting lectured at by someone that doesn't understand how life works in the "real world".
Join David Thompson as he brings together two parts of the agency E&O chain, an E&O defense attorney and an independent agent.
This is a conversation that you don't want to miss.
Personal Lines Myths
Most insurance professionals would agree that personal lines policies are relatively easy to work on. The coverages can be straight forward and the clients really just want their risks covered at the best possible price. Join us as David Thompson helps us to navigate some common myths and misunderstandings centered on personal lines policies.
Top Ten Flood Topics
This fast-paced one-hour class brings up some of the most common issues relating to flood insurance. Topics will include, private flood insurance, maximum limits, E&O issues, the 30-day wait, the requirement to use the diligent effort form, HFIAA fees, other structures, homeowners associations, and more.
Rental Car Insurance Horror Stories
There are close to two million rental cars in the U.S. People rent these cars, seldom with a thought about insurance coverages. Coverage questions about rental cars have to rank in the "top 10" questions customers ask. Probably the top question is whether to spend around $30 a day for the loss damage waiver, which you will see is not a "rip off" and can save customers a lot of money and problems after a rental car is damaged. Join us as David Thompson helps us with these questions and more.
The Sharing Economy
It seems that everyone is sharing everything today: cars, houses, pools, docks, and even toothbrushes! This class looks at subjects such as Uber/Lyft, Turo, Airbnb, Swimply, and more. We promise not to have you share your cell phone or toothbrush with the class! This class helps agents identify exposures and where possible, provide insurance solutions.
Business Auto Symbols and Endorsements
Books have been written about the confusion that comes along with the Business Auto symbols and the different endorsements available to expand coverage on the policy. Join us as David Thompson helps make sense out of the different symbols, and the endorsements that your customers will need to get the coverage that they already think they have.